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Shipping Policy

 

If you live in Arkansas, Arizona, Georgia, Iowa, Maryland, Oklahoma, South Dakota, Vermont, Washington or Wisconsin, we are unfortunately not allowed to sell tobacco to you. It's forbidden with online sales of tobacco in these states.

 

We post to all world wide destinations using First Class Royal Mail post. Your shipping cost is automatically calculated on our website and is based on the weight of the products ordered. Please note, postage pricing is subject to change, and is in line with the current Royal Mail prices.

 

All orders will have a valid receipt and record with a postal office stamped proof of posting, however we hold no responsibility if the parcel gets lost or seized by customs, and the only way of tracking any parcel sent is to pay for the extra option on the payment checkout page..

 

UK SHIPPING All packages are send First Class royal Mail. Postage is calculated at the checkout based on the weight of your products using Royal Mail Postage Calculator. Handling fees are also charged.


EUROPEAN SHIPPING All packages are send First Class royal Mail. Postage is calculated at the checkout based on the weight of your products using Royal Mail Postage Calculator. Handling fees are also charged. Airsure can be selected, please see below deatils.

 

WORLDWIDE SHIPPING All packages are send First Class royal Mail. Postage is calculated at the checkout based on the weight of your products using Royal Mail Postage Calculator. Handling fees are also charged.

 

Track and sign - is the safest, fastest and most reliable service for sending important mail to Europe, America,Austrilia and other parts of the world. It requires a signiuture from the customer, and is tracked.

 

INTERNATIONAL SIGNED - If we cant send your parcel tracked and signed we will send it by this method which allows you to track it to your countries customs and will require a signature.

 

THE PRICE FOR THIS IS £5.80 ON TOP OF THE STANDARD SHIPPING RATE

 

PROOF OF POSTING - We get proof of posting on all of our packages, this does not mean tracking Number, All order that leave the UK are at buyers risk, some parcels do get stopped at the country boarder control .

 

track you order

Size and weight limits

The maximum weight and dimensions for Tracked items are smaller than for those sent via Royal Mail’s inland services.

You can use track and sign to send items up to 2kg but no single side must be longer than 60cm, whilst the length plus depth plus width must not exceed 90cm.

You can also send items in rolled tubes up to 90cm in length. If you’re sending rolled items please also note that the length plus twice the diameter of your item must not exceed 104cm.

Countries Where track and sign can be tracked and delivered

30 destinations in the following three geographic postal zones:

Europe: Andorra, Austria, Azores, Balearic Islands, Belgium, Canary Islands, Corsica, Denmark, Faroe Islands, Finland, France, Germany, Iceland, Liechtenstein, Luxembourg, Madeira, Monaco, Netherlands, Portugal, Republic of Ireland, Slovak Republic, Spain, Sweden and Switzerland.

World Zone one: Brazil, Canada, Hong Kong, Malaysia, Singapore and USA.

World Zone two: New Zealand

 

Info

All orders will be posted after credit card approval and order processing.

The process of credit card transaction will take about 45 seconds, If the amount is over £ 80 we will be doing future credit checks with the bank which can take up to 48 hours at which time the order will be packed.

The order will be packed and posted within 48 hours of the completed transaction.

Your order should reach you within approx 3-10 working days of dispatch the product

Our products are delivered in bubble wrap or tissue inside an envelope, or a padded mailing envelope, to avoid breakages.

All products are posted and check in suitable condition Should any package arrive in a damaged state or if we made an error in processing your order, please notify us as soon as possible and you will be given instructions on how to proceed.

 

Customer Service

If need to contact us use the details are below:
E-mail                              orders@snuff.me.uk    
  

Age Restrictions

Warning::: www.snuff.me.uk is a website about nasal snuff tobacco which can damage your health and is addictive and can only be purchased by people aged 18 and over in the UK and aged 18 and over in the USA.

Returns Procedure

We offer a refund to all customers if goods turn out to be faulty or broke. If there is a problem please email to notify us and return the items. Upon receipt of the items we will contact you within three working days to arrange refund or exchange (all refunds will be re-credited to the purchasing credit / debit card account. Refunds will be credited back to your account upon receipt of the items. If you decide you do not want the items, a refund will be granted minus the shipping costs , handling fee and a re stocking fee but only after we have the goods back with us unopened and in good condition..

Cancellation Rights

Customers have 2 days from the date of receiving goods in which to cancel any order. Goods must be returned unopened and undamaged, at customer's expense, and a refund, minus original despatch costs, will be issued within 7 days of good's return.

Nothing in these terms and conditions affects your legal statutory rights.

Privacy Policy

Personal details, such as email addresses, postal codes and telephone numbers are held on our database to enable fulfilment of your order. These details are held in accordance with the Data Protection Act 1998 and will not be shared with any other organization unless required to do so by law